Refund policy

Final sale items cannot be returned. Final sale items include, but are not limited to, any trading cards and products containing any trading cards. 

There will be a 10% fee on any returns or order cancelations, this includes orders returned to us due to incorrect addresses provided by the customer.

We will not refund any shipping costs paid, including shipping costs paid by us, after an item has been shipped.

Returns must be sent back within 10 days of being delivered.

There will be NO REFUNDS or RETURNS on preorder product. These items are ordered from our suppliers, as orders are placed through the website.

To start a return, you can contact us at thepokemonfather@gmail.com. Please note that returns will need to be sent to the following address: 11601 Shadow Creek Pwky. Suite 111-540, Pearland TX 77584 

If your return is accepted, Customer provides return shipping. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at thepokemonfather@gmail.com.